This privacy policy explains how we, weatherXchange Limited, will use any personal information we collect about you.

The Data Controller is the weatherXchange Limited, Mardall House, 9-11 Vaughan Road, Harpenden AL5 4HU. weatherXchange Limited is a limited company registered in England and Wales company number 3790989.

If you have any concerns relating to the handling of your personal data, you may refer the matter to Data Controller at weatherXchange Limited at the address above Telephone: 01582 280138.

We may collect and process the following information about you:

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

We may use information about you in the following ways:

We do not sell your personal information to any other organisations.

The basis of our legitimate interests:

Please note that we may process your personal information for more than one lawful basis depending on the specific purposes for which we are using your information. Please contact us if you need details about the specific legal basis we are relying upon to process your personal information.

You have the following rights under data protection legislation in relation to the processing of your personal data. To exercise any of these rights, please contact the Data Controller. Please note that we may require evidence of your identity in relation to your request.

weatherXchange is responsible for the processing of your personal information and is based in the United Kingdom.

We will not transfer your personal information outside the European Economic Area (EEA) unless suitable safeguards are in place.

Whenever we transfer your personal information out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Our technology services providers or other contracted service providers may also have access or store data for us, but solely for use on behalf of weatherXchange in accordance with our instructions and under our control.

You may be able to access your own details over the Internet from locations abroad. This privacy policy covers just processing by weatherXchange and does not cover any processing which may be carried out by your Internet service provider.

You may also access your registration details through the weatherXchange website, using your customer password. Access is strictly controlled and password protected. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purposes. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We may share your personal information with our external third party processors for the purposes of the provision of our services to you and to help us improve our services.

We require all third party processors to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third party processors to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

How long do we retain your data?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal and regulatory requirements.

Unless otherwise specified, we will hold your personal information:

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

We collect all information that is sent to us as configured within your web browser including, where available, your IP address, operating system and browser type and may use this information to report aggregate information for internal use and sharing with users of the system and other third parties. This information is stored and managed anonymously and independently from your personal details. This information is statistical data about our users' browsing actions and patterns and does not identify any individual.

For pages which require registration, cookies need to be enabled. You can set your browser to either accept cookies or to prompt to accept cookies so that you can access these pages. The browser you are using should have specific instructions on how to control the acceptance of cookies and also how to delete unwanted cookies from your hard drive.

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This cookie stores your user ID number, our domain name and a session number so that your profile may be recognised and we can deliver the information you have subscribed to.

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These cookies are used to collect information about how visitors use our site. We use the information to help us improve the services we provide to you. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Other websites

The weatherXchange website contains links to other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any responsibility or liability for these policies.

Changes to our privacy policy

This privacy policy may occasionally be updated or amended therefore we advise you to revisit this page regularly. This privacy policy was last reviewed on 25 May 2018.

How to contact us

If you have any questions about our privacy policy or information we hold about you, please contact the Data Controller at the address above or by telephone.